Laura joined Kiva in 2010, bringing with her a background of marketing, communications and design. As Senior Manager, Community she leads a team of staff and interns in providing a high level of customer service and technical support to over 1.2 million Kiva and Kiva Zip lenders. In addition to her role as lender advocate when it comes to making into product and policy decisions at Kiva, she helps run user research efforts with the goal of gaining a deeper knowledge of Kiva's diverse and passionate lender community. Having time spent working in South Sudan and traveling throughout the developing world, she's passionate about using technology to create positive change around the globe.

Kiva Blog Updates

May 31, 2016 KV Kiva HQ
At Kiva, we take privacy very seriously, for both lenders and borrowers.

Our goal is to help borrowers around the world work towards their dreams, and in the process they are often able to build a credit history that opens new doors for them.

But sometimes life events, economic changes or even weather and climate prevent borrowers from either repaying on time or repaying in full. In honoring our organizational value of respect, and in alignment with concepts found in the SMART Campaign's borrower protection principles and in U.S. credit laws that seek to protect... Continue Reading >>
Oct 19, 2015 KV Kiva HQ

This is a guest post written by Chris Buccella, a dedicated volunteer who runs KivaStore to help share Kiva with the world.

What's geocaching you ask? Geocaching is a global treasure hunt! A “cache” is a hidden container, containing a logbook and perhaps some small “treasures” for the taking. There are over 2 million caches, hidden all over the world. Visit for more information, and to see how many caches are hidden near you.

Any one can take or contribute items to a cache, but one of the more interesting items are trackables. Custom-...

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Oct 17, 2014 KV Kiva HQ
Check out these delicious cupcakes with a cardamom twist inspired by a trip to India!

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Apr 16, 2013 KV Kiva HQ

With yesterday's release of new changes to the Kiva website, we’re excited to introduce a new dashboard to your Kiva Portfolio page. Our hope is that this new dashboard will be an easy way to visualize the impact you’re making on Kiva -- through loans, donations, invitations, lending teams, global reach, etc. 




As Manager of Kiva’s Community Support...
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