At Kiva we believe creating a great user experience is essential to accomplishing our mission of connecting people through lending to alleviate poverty. The Kiva website acts as a bridge between lenders and borrowers, allowing them to feel a sense of connection with one another. Not only does a person’s experience with the Kiva website impact their lending activity, but it can also affect their motivation to contribute time and money to social good in other areas of their lives.
To that end, I’m excited to share...