Blog posts tagged with user experience

Jun 6, 2014 KV Kiva HQ
It’s hard to stand stock still at a concert when the crowd around you is enthusiastically jumping around. Eventually your traitorous foot will start tapping out a beat and before you know it you’re proving Gloria Estefan right-- the rhythm is, in fact, going to get you.
 
Our peers influence our actions each and everyday in a similar manner, often times giving us that extra push we need to explore and experience life to the fullest.
 
Community is a driving factor in many of our lives and Kiva recognizes and...
Continue Reading >>
Apr 4, 2014 KV Kiva HQ
A few weeks ago Kiva participated in a UX Boot Camp with Cooper, a design strategy firm based in San Francisco. This was an opportunity to gather a group of talented technology professionals together and have them put a fresh set of eyes on one of the challenges Kiva has observed over the past year.
 

The Boot Camp centered around the experience of choosing loans to support on Kiva. The task of selecting one or two people out of the thousands of borrowers that are fundraising on Kiva can be daunting. Deciding where your limited money...
Continue Reading >>
Mar 3, 2014 KV Kiva HQ


Meet Otis. He’s a happy guy who loves helping others and has been saving up his milk bones to make a loan on Kiva. We’re going to follow along as he gets acquainted with a new feature that can help him find loans he loves!

Time to start! First things first, the Kiva Lend page. Just need to find a borrower to fund, easy as peanut butter pie. 
 
 
1,838 loans to choose from! That sure does give a dog a lot of options - how to find someone I...
Continue Reading >>
Feb 2, 2014 KV Kiva HQ
At Kiva we believe creating a great user experience is essential to accomplishing our mission of connecting people through lending to alleviate poverty. The Kiva website acts as a bridge between lenders and borrowers, allowing them to feel a sense of connection with one another. Not only does a person’s experience with the Kiva website impact their lending activity, but it can also affect their motivation to contribute time and money to social good in other areas of their lives.
 
To that end, I’m excited to share...
Continue Reading >>
Aug 8, 2013 KV Kiva HQ
'Settings' can aptly be described as the plumbing of a website. They’re considerably less glamorous than the core product (e.g. lending on Kiva, posting photos on Instagram, etc.), but when they don’t work as expected it can lead to a big mess. On Kiva, the different controls we categorize as “Settings” include the type and frequency of emails you receive, how (and if) your name and photo display publicly on the Kiva website, what to do with funds that are repaid, etc. Making sure that you know how to set up your account the way you want it is part of creating a great user experience. With... Continue Reading >>

Blog posts tagged with user experience

Jun 6, 2014 KV Kiva HQ
It’s hard to stand stock still at a concert when the crowd around you is enthusiastically jumping around. Eventually your traitorous foot will start tapping out a beat and before you know it you’re proving Gloria Estefan right-- the rhythm is, in fact, going to get you.
 
Our peers influence our actions each and everyday in a similar manner, often times giving us that extra push we need to explore and experience life to the fullest.
 
Community is a driving factor in many of our lives and Kiva recognizes and...
Continue Reading >>
Apr 4, 2014 KV Kiva HQ
A few weeks ago Kiva participated in a UX Boot Camp with Cooper, a design strategy firm based in San Francisco. This was an opportunity to gather a group of talented technology professionals together and have them put a fresh set of eyes on one of the challenges Kiva has observed over the past year.
 

The Boot Camp centered around the experience of choosing loans to support on Kiva. The task of selecting one or two people out of the thousands of borrowers that are fundraising on Kiva can be daunting. Deciding where your limited money...
Continue Reading >>
Mar 3, 2014 KV Kiva HQ


Meet Otis. He’s a happy guy who loves helping others and has been saving up his milk bones to make a loan on Kiva. We’re going to follow along as he gets acquainted with a new feature that can help him find loans he loves!

Time to start! First things first, the Kiva Lend page. Just need to find a borrower to fund, easy as peanut butter pie. 
 
 
1,838 loans to choose from! That sure does give a dog a lot of options - how to find someone I...
Continue Reading >>
Feb 2, 2014 KV Kiva HQ
At Kiva we believe creating a great user experience is essential to accomplishing our mission of connecting people through lending to alleviate poverty. The Kiva website acts as a bridge between lenders and borrowers, allowing them to feel a sense of connection with one another. Not only does a person’s experience with the Kiva website impact their lending activity, but it can also affect their motivation to contribute time and money to social good in other areas of their lives.
 
To that end, I’m excited to share...
Continue Reading >>
Aug 8, 2013 KV Kiva HQ
'Settings' can aptly be described as the plumbing of a website. They’re considerably less glamorous than the core product (e.g. lending on Kiva, posting photos on Instagram, etc.), but when they don’t work as expected it can lead to a big mess. On Kiva, the different controls we categorize as “Settings” include the type and frequency of emails you receive, how (and if) your name and photo display publicly on the Kiva website, what to do with funds that are repaid, etc. Making sure that you know how to set up your account the way you want it is part of creating a great user experience. With... Continue Reading >>
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