Blog posts tagged with research

Mar 3, 2015 KV Kiva HQ
Tens of thousands of people visit Kiva every day looking to support a borrower. Unfortunately, a significant number leave the website without making a loan because they feel overwhelmed when having to choose who to support. Today, I’m excited to share a redesign we've seen help new visitors choose a loan, while also delivering new features to those of you who’ve been lending for years.

So what can you expect from this new loan finding experience?

Loans are grouped into categories: In the new design we now prominently feature categories such as... Continue Reading >>
Jun 6, 2014 KV Kiva HQ
It’s hard to stand stock still at a concert when the crowd around you is enthusiastically jumping around. Eventually your traitorous foot will start tapping out a beat and before you know it you’re proving Gloria Estefan right-- the rhythm is, in fact, going to get you.
 
Our peers influence our actions each and everyday in a similar manner, often times giving us that extra push we need to explore and experience life to the fullest.
 
Community is a driving factor in many of our lives and Kiva recognizes and...
Continue Reading >>
Jun 6, 2013 KV Kiva HQ
At Kiva, we believe research is an essential part of the design process. Talking with lenders, watching them use a feature we’ve built, and analyzing data from the website are all invaluable tools which help us identify what works well and where improvements can be made.

Nearly every project we undertake can benefit from user research. This can be as simple as analyzing patterns in Google Analytics, testing a new design with a paper prototype, or releasing a feature to a small percentage of users and seeing what happens. Because we may ask you to participate in a study, or... Continue Reading >>

Blog posts tagged with research

Mar 3, 2015 KV Kiva HQ
Tens of thousands of people visit Kiva every day looking to support a borrower. Unfortunately, a significant number leave the website without making a loan because they feel overwhelmed when having to choose who to support. Today, I’m excited to share a redesign we've seen help new visitors choose a loan, while also delivering new features to those of you who’ve been lending for years.

So what can you expect from this new loan finding experience?

Loans are grouped into categories: In the new design we now prominently feature categories such as... Continue Reading >>
Jun 6, 2014 KV Kiva HQ
It’s hard to stand stock still at a concert when the crowd around you is enthusiastically jumping around. Eventually your traitorous foot will start tapping out a beat and before you know it you’re proving Gloria Estefan right-- the rhythm is, in fact, going to get you.
 
Our peers influence our actions each and everyday in a similar manner, often times giving us that extra push we need to explore and experience life to the fullest.
 
Community is a driving factor in many of our lives and Kiva recognizes and...
Continue Reading >>
Jun 6, 2013 KV Kiva HQ
At Kiva, we believe research is an essential part of the design process. Talking with lenders, watching them use a feature we’ve built, and analyzing data from the website are all invaluable tools which help us identify what works well and where improvements can be made.

Nearly every project we undertake can benefit from user research. This can be as simple as analyzing patterns in Google Analytics, testing a new design with a paper prototype, or releasing a feature to a small percentage of users and seeing what happens. Because we may ask you to participate in a study, or... Continue Reading >>