Blog posts tagged with design

Aug 8, 2013 KV Kiva HQ
Today, we're excited to introduce a new way to visualize the impact your lending team is making. Our goal is to help you better visualize the positive change created by your team, and provide you with a fun infographic that can be shared with family and friends.

We started this project by asking Kiva lenders what they thought would be the most important information to enable them visualize their team's impact. Using our learnings we crafted designs, which we reviewed with a randomly-selected cross section of lenders. The result of this process is the new “Impact” section of the... Continue Reading >>
Aug 8, 2013 KV Kiva HQ
'Settings' can aptly be described as the plumbing of a website. They’re considerably less glamorous than the core product (e.g. lending on Kiva, posting photos on Instagram, etc.), but when they don’t work as expected it can lead to a big mess. On Kiva, the different controls we categorize as “Settings” include the type and frequency of emails you receive, how (and if) your name and photo display publicly on the Kiva website, what to do with funds that are repaid, etc. Making sure that you know how to set up your account the way you want it is part of creating a great user experience. With... Continue Reading >>
Jul 7, 2013 KV Kiva HQ
Today, we released a few changes to the navigation on the Kiva website. We're really excited about these changes and we hope they'll help make it easier for lenders and new visitors to move around the site. While some of the differences are fairly subtle, we wanted to walk you through each of the changes and share a bit of context for these updates.

The biggest change is the addition of “Zip”, with an eye catching “New” label. As Kiva grows, we are challenging ourselves to find new ways to reach even more people with innovative loan products. One way we've been doing this is... Continue Reading >>
Jun 6, 2013 KV Kiva HQ
At Kiva, we believe research is an essential part of the design process. Talking with lenders, watching them use a feature we’ve built, and analyzing data from the website are all invaluable tools which help us identify what works well and where improvements can be made.

Nearly every project we undertake can benefit from user research. This can be as simple as analyzing patterns in Google Analytics, testing a new design with a paper prototype, or releasing a feature to a small percentage of users and seeing what happens. Because we may ask you to participate in a study, or... Continue Reading >>
May 5, 2013 KV Kiva HQ
After several weeks of extensive user testing, we’re excited to release a new site update for the lending team "About" pages next week. This is all part of a concerted effort to better integrate lender feedback into our design process, and I’m personally excited about how much we’ve been able to do with this next round of changes. In addition to your emails and comments on the blog and lending teams, we sent out multiple surveys, interviewed a number of lenders and even had lenders visit our office so that we could learn directly from their experiences. I...
Continue Reading >>
Mar 3, 2013 KV Kiva HQ
At Kiva, we’re always working hard to improve our website. We believe all interactions on the site should be accomplished with minimal effort and create a memorable experience. With that in mind, we recently made some design changes to lending team pages. 
 
In doing so, our primary goal was to highlight the ways existing and potential members can get involved with a team. To do this, we cleaned up two areas within team pages: the “about” page and team message boards. After receiving feedback from team members, we wanted to write...
Continue Reading >>

Blog posts tagged with design

Aug 8, 2013 KV Kiva HQ
Today, we're excited to introduce a new way to visualize the impact your lending team is making. Our goal is to help you better visualize the positive change created by your team, and provide you with a fun infographic that can be shared with family and friends.

We started this project by asking Kiva lenders what they thought would be the most important information to enable them visualize their team's impact. Using our learnings we crafted designs, which we reviewed with a randomly-selected cross section of lenders. The result of this process is the new “Impact” section of the... Continue Reading >>
Aug 8, 2013 KV Kiva HQ
'Settings' can aptly be described as the plumbing of a website. They’re considerably less glamorous than the core product (e.g. lending on Kiva, posting photos on Instagram, etc.), but when they don’t work as expected it can lead to a big mess. On Kiva, the different controls we categorize as “Settings” include the type and frequency of emails you receive, how (and if) your name and photo display publicly on the Kiva website, what to do with funds that are repaid, etc. Making sure that you know how to set up your account the way you want it is part of creating a great user experience. With... Continue Reading >>
Jul 7, 2013 KV Kiva HQ
Today, we released a few changes to the navigation on the Kiva website. We're really excited about these changes and we hope they'll help make it easier for lenders and new visitors to move around the site. While some of the differences are fairly subtle, we wanted to walk you through each of the changes and share a bit of context for these updates.

The biggest change is the addition of “Zip”, with an eye catching “New” label. As Kiva grows, we are challenging ourselves to find new ways to reach even more people with innovative loan products. One way we've been doing this is... Continue Reading >>
Jun 6, 2013 KV Kiva HQ
At Kiva, we believe research is an essential part of the design process. Talking with lenders, watching them use a feature we’ve built, and analyzing data from the website are all invaluable tools which help us identify what works well and where improvements can be made.

Nearly every project we undertake can benefit from user research. This can be as simple as analyzing patterns in Google Analytics, testing a new design with a paper prototype, or releasing a feature to a small percentage of users and seeing what happens. Because we may ask you to participate in a study, or... Continue Reading >>
May 5, 2013 KV Kiva HQ
After several weeks of extensive user testing, we’re excited to release a new site update for the lending team "About" pages next week. This is all part of a concerted effort to better integrate lender feedback into our design process, and I’m personally excited about how much we’ve been able to do with this next round of changes. In addition to your emails and comments on the blog and lending teams, we sent out multiple surveys, interviewed a number of lenders and even had lenders visit our office so that we could learn directly from their experiences. I...
Continue Reading >>
Mar 3, 2013 KV Kiva HQ
At Kiva, we’re always working hard to improve our website. We believe all interactions on the site should be accomplished with minimal effort and create a memorable experience. With that in mind, we recently made some design changes to lending team pages. 
 
In doing so, our primary goal was to highlight the ways existing and potential members can get involved with a team. To do this, we cleaned up two areas within team pages: the “about” page and team message boards. After receiving feedback from team members, we wanted to write...
Continue Reading >>