Kiva Translation Program Information

Kiva Loan Review Team Leaders


Position: Volunteer, Review and Translation Program
Location: Any, but must be able to accommodate evening conference calls in Pacific time zone
Term: 13 months, including training
Start Date: August 2018
Deadline: May 31, 2018
Applications will open again in 2018. Please add your name to the waitlist by clicking 'Apply now'.

Have you ever wondered how Kiva manages to post so many loans on Behind the scenes, our dedicated worldwide teams of editing and translation volunteers review loan descriptions that come in from the field and prepare them for posting. With Kiva's success, these teams have been growing. To keep them working smoothly, we are looking for several highly committed volunteers to lead teams of up to 35 members.

If you would like to use your professional skills to help create social impact, then this is the right opportunity for you. It is ideal for someone who would love to volunteer with the dynamic, creative organization that invented web-based person-to-person microfinance, and who wants to do all this from the comfort of their home office, kitchen table, or neighborhood internet cafe.

What do Team Leaders do?

Harness the skills of Kiva’s dedicated volunteers through an innovative crowdsourcing model

  • Provide motivation and leadership to team members to keep loans flowing from the field to the Kiva website

  • Support a diverse and multicultural community of volunteers located across the globe

  • Foster connection between the volunteer community and Kiva headquarters

Act as a first line of support for our editors and translators to keep Kiva’s processes efficient and sustainable

  • Craft customized updates and develop creative approaches to strengthen team engagement

  • Maintain regular email contact with team members to field basic questions, provide guidance, and solve problems

  • Promote the use of Kiva’s loan review resources and escalate policy and technical questions to Kiva staff

  • Monitor team productivity

Help shape the future of the volunteer loan review program at Kiva

  • Exchange ideas and perspectives with other team leaders and Kiva staff in regularly scheduled conference calls

  • Help develop, document, and share best practices for team leaders

Successful candidates will have these essential skills and qualities:

  • Native-level English fluency

  • Can commit four to six hours a week for 13 months

  • Is a strong communicator and supremely organized

  • Can forge effective working relationships with colleagues they've never met

  • Enjoys working collaboratively in a team environment

  • Enjoys establishing and reaching targets, both for themselves and for their team

  • Has mature judgement and can work with little supervision

  • Is comfortable with internet, email, and basic office applications and software, such as word processing and spreadsheets

With experience/skills in at least one of the following:

  • Managing volunteers

  • Working with or managing geographically distributed teams

  • Spanish, Russian, French, or Portuguese translation (not required, but a plus)

How to apply

  • Register at, if you are not already signed up as a Kiva user. Then click the below "apply now" button to access our application portal.

  • If the application for the role is not currently open, you can put your name on the waitlist and we will contact you when we are ready to receive applications for the next class of Team Leaders.

  • If we are currently recruiting for Team Leaders, applicants will be asked to fill out an application and may later be invited to take a test.

  • Within the application form, please use the green "back" and "next" buttons provided. The form will save your answers, so if you need to, you can come back at another time to fully submit your application.

  • The online platform Kiva volunteers use is not mobile-friendly, so volunteers must have a personal computer.

  • Please contact with any questions about the role or the application.

  • You must be at least 18 years of age to apply.

Other ways to help

If you have friends who are interested in volunteering with Kiva, please help us spread the word. Send them to our Volunteer Page to check out the many volunteer opportunities at Kiva. If you'd like to work at Kiva, check out the Job Listings.