By Kathrin Gerner and Whitney Webb, KF16, Rwanda
Before coming to Rwanda, we both had no idea what it meant to work for a Christian bank. Islamic banking, yes, that is something we had heard about before. But Christian banking?
To find out more, we interviewed the staff at our host microfinance institutions, Amasezerano Community Banking, Vision Finance Company and Urwego Opportunity Bank, and asked them five questions.
Question 1: Do you pray at work?
That is a definite yes for all three banks. Amasezerano holds daily devotions from 7 to 8 AM at the head office and all of the branch offices. Vision employees are allowed to sleep in a little longer. There, the daily devotions only start at 8 AM. At Urwego, devotions take place every Monday and Friday from 8 to 9 AM. All staff, from manager to driver, are required to participate. Devotions start with a song, which is followed by the reading and discussion of a bible verse and prayer.
Watch the employees of Amasezerano get their groove on bright and early on a Thursday morning:
Question 2: Do you have to be a Christian to work there?
Yes again. And calling yourself a Christian is not enough; you have to be able to prove it. All three banks require a pastor’s recommendation from job applicants to demonstrate that the potential employee is actively involved in a church. Employees at Amasezerano, which was founded by African Evangelical Enterprises, have to be Protestant.
Not all employees agree with this requirement as one of our interviews shows: “A pastor is not an authority that can speak in the name of God,” we are told. In general, most employees do agree, however, that it would be difficult for a non-Christian to participate in the required religious activities.
Job interviews also include questions about religion that would make any average American or European HR department get up in arms. “I was asked how I would act in a conflict situation and refer to Christian values in my answer,” Alphonse, Kiva coordinator at Amasezerano, tells us.
Question 3: Do you have to be a Christian to be a client?
No. Since Rwanda is 93% Christian, naturally, most clients are Christian. But, as a quick look at the Kiva portfolio of the three institutions shows, other religions are represented as well. Most notably, Muslims, who make up 5% of the Rwandan population, can be found among the clients.
“When looking for new clients, we don’t point out to them that we are a Christian institution,” Alphonse, Kiva coordinator at Amasezerano, tells us, “it really makes no difference to them.”
For some loan seekers, however, the Christian ideals can make a difference. “The clients feel that no matter where they are coming from they can be accepted. For example, if someone is HIV positive, they will still be told to trust that God will keep them alive, they should take the loan, and they must take their medicine and continue on living. It adds an element to the banking sector,” says an Urwego employee.
Question 4: Are there any Christian loan products?
Amasezerano offers a special loan product for churches and other Christian institutions called “Ganza Kingdom”. Clients benefit from an interest rate that is 3% lower than that for regular businesses. You can find one of Amasezerano’s Ganza Kindom loans here  on the Kiva website.
While Urwego does not have any Christian specific products, they do ensure all of their loans have some sort of positive impact. Each loan product is subject to the Product Fit test, which ensures that at least one of the following attributes is met: dignity, authority, security, adequate provision, purpose, hope and meaning, freedom and adequate boundaries, and authentic relations and love. After a loan has been disbursed, Urwego focuses on positive client transformation and offers training on business management, home financial management and health management. These lessons are offered through the lending staff at regularly scheduled meetings.
Question 5: Does it make a difference for the employees?
For most employees, the answer to this question seems to be “yes.” Solange worked at a non-Christian institution before starting as one of Vision’s Kiva coordinators. “Christians do things differently,” she says, “I like the way employees treat each other here.”
The consensus at Urwego is that working for a Christian organization adds a lot of value to the expected low salary of working at an MFI catering to the poor. Peace, the Kiva coordinator, says, “It helps me build myself spiritually. It makes us have different experiences. People go above and beyond to help you find your place. Your boss will treat you more with respect because you are all the same in God’s eyes. You will be given opportunities to excel in other areas even if you fail.”
Others mention, “The social life is very strong in the company. Everyone will attend each other’s weddings, funerals, and celebrations of new babies. There are no strong barriers between employees. You feel like it is more of a home than an office. People will not judge you. You can tell everyone your pain and happiness.”
But there are also critical voices. “People here spiritualize everything,” one employee tells us. “We should not pray for the portfolio. We should pray to god to give us the strength to take action ourselves instead of asking god to change things for us.“
Kathrin Gerner is a Kiva Fellow (KF16) at Amasezerano Community Banking (ACB) and Vision Finance Company (VFC) in Kigali, Rwanda. Whitney Webb is a Kiva Fellow (KF16) at Urwego Opportunity Bank (UOB) in Kigali, Rwanda. Support their work by lending to a Rwandan borrower !
Previous posts by Kathrin Gerner:
Isabukuru Nziza, ACB! A Kiva Field Partner in Rwanda Celebrates Its Fifth Anniversary 
Paving the Way to the Future (Part 1): Bad Roads, Transportation Costs and Microfinance in Togo 
Paving the Way to the Future (Part 2): Road Construction and Its Effects on Microfinance in Togo 
Previous posts by Whitney Webb:
The Kiva Parachute: Landing in Rwanda