In the event that you collect repayment on a loan that was previously defaulted, you must report the repayment in PA2, so that it can be settled out to Kiva lenders. The process for reporting a repayment on a defaulted loan is the same as reporting a repayment on any other loan. For instructions on how to report repayments, see Managing Repayments.
The loan will remain in “defaulted” status unless it is reported as fully repaid, in which case it will move into “ended” status.
Every time you post a loan in PA2, you must assign that loan with a theme. Generally, a theme corresponds to a specific loan product offered by your organization.
There are two kinds of loan themes: restricted and unrestricted. Restricted loan themes have caps that are lower than your organization’s overall credit limit. Unrestricted loan themes do not have specified caps, meaning that your organization can use as much of your overall credit limit as you wish to fundraise loans with this theme.
When a loan goes under issue, a pink banner appears on the Home page of PA2 and you will see it when you log in to the site. On the 20th of the month, Kiva sends the Kiva Coordinator an email reminder about any issue loans that are awaiting correction. The partner should review issue loans more frequently than one time per month, but the email will not go out more than that.