It was 8 in the morning; I was sitting in front of a group of five staff members from MicroKing’s Gokwe branch, about to start my Kiva training. Gokwe is a small town in a rural area of Zimbabwe. It takes a four-hour bus ride and a two-hour car ride (or a Kombi ride - tiny local buses that lengthen the journey by another 2 hours), which may be why they have never had a Kiva Fellow visit before.
Until that day, I had visited three rather larg and mature branches, and had given refresher trainings to branch staff on the Kiva process. My goal was to reiterate the...Continue Reading >>