How about when no one has their address, and the loan officer handling their case has left the microfinance partner organization you’re working with?
Part of a Kiva Fellow’s job is to conduct something called a borrower verification, or BV. A BV is an audit of sorts; fellows are tasked with tracking down ten borrowers and checking to make sure that the information that Kiva has on file matches reality.
The tricky part is that borrowers can be difficult to find. This is particularly... Continue Reading >>